All goods are despatched within 21 days (or we will contact you if there will be a longer delay)
We accept payment by MasterCard, Visa (inc. Visa Electron) via the secure PAYPAL website. We no longer accept Cheques or IMOs - please do NOT send money orders.
We provide a flat rate shipping fee, based on location. We reserve the right to contact you if order weight is excessive, and may increase the shipping charge. We accept orders from Europe and USA please check postage costs and import tax if applicable.
Shipping costs
UK/Ireland : 4.00
USA : 6.50
EURO : 6.50
ASIA : 10.00
RUSSIA : 10.00
AUSTRALIA : 6.50
Refunds & Exchanges
The buyer must pay the return postage, only the cost of the item will be refunded.(Proof of Posting Recommended). Items for return must be back with us in original new condition complete with labels and pricing still attached within 7days. Unless you have specially requested a longer return date ie for a gift or Xmas when we will extend return dates.
For questions about our products, orders, or anything else, please contact us via our online contact form. All emails are replied to within 24 hours or as soon as possible. If you do not receive a reply from us within 24 hours please check your junk mailbox or try contacting us again as we may not have received your email. Please allow 48 hours if you contact us during weekends or bank holidays. Please be advised that by placing your order you acknowledge that you agree to stated uklockpicker Terms and Conditions.